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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Norelli

September 3, 2026

5  out of  5
rating by Lisa Norelli
"Colin at State Farm is awesome! He checked in to make sure my insurance coverage is complete and that I’m getting all my discounts!"
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Deva Mercado

September 2, 2026

5  out of  5
rating by Deva Mercado
"I had a policy review with Colin today. He was knowledgeable/helpful and offered several opportunities for me to save on my various insurance policies. Thanks Colin!!"
We responded:
"Thank you so much, Deva! We’re thrilled to hear Colin was knowledgeable and helpful during your policy review and was able to identify some opportunities to save. We truly appreciate your trust in our team and your kind review. Thank you for choosing our office for your insurance needs! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Malachi Akin

September 2, 2026

5  out of  5
rating by Malachi Akin
"Aurora Owens helped me find a car insurance plan fast. This is the lowest I’m paying for car insurance in my entire life! Thank you for professionalism and making the process smooth and easy for me. I highly recommend going through this office for insurance needs."
We responded:
"Thank you so much, Malachi! We’re thrilled to hear Aurora made the car insurance process smooth and easy and helped you find coverage at a great price. We truly appreciate your kind words and recommendation, and we’re grateful you chose our office for your insurance needs! - Lydia Harville, State Farm Insurance Agent, Santa Cruz CA - Providing Insurance and Financial Services"
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Clay Murphy

September 2, 2026

5  out of  5
rating by Clay Murphy
"UPDATE:

Colin too was incredibly helpful adjusting our coverage to be realistic for today. Great work, all!

ORIGINAL;
Lydia is a pleasure to work with. When our previous insurer canceled our coverage, Lydia stepped into action to ensure we never went a single day without insurance. Thank you, Lydia!"
We responded:
"Clay, thank you so much for updating your review! I’m thrilled to hear Colin was able to help you review and adjust your coverage to better fit your needs today. We truly appreciate your continued trust in our team and are so glad we’ve been able to be there for you when you needed us. Thank you for the kind words and for taking the time to share your experience! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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jesse robyn

September 1, 2026

5  out of  5
rating by jesse robyn
"State Farm in capitola has continually supported my insurance needs for many years. The walk in office is really great if you have questions and they are always helpful and available by phone."
We responded:
"Jesse, thank you so much for the wonderful review and for trusting our office with your insurance needs over the years! We’re so glad you value having a local office where you can stop by, ask questions, or simply give us a call when you need help. We truly appreciate your continued business and look forward to being here for you for many years to come! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Lara & Shane Struthers

August 31, 2026

5  out of  5
rating by Lara & Shane Struthers
"This office is amazing! I cannot say enough good things about Lydia and her team. I recently spent over an hour going through our policies with Janet and she came up with some great ways for us to save money. Every little bit helps!

I’m so grateful for all of their help and support. Lydia goes above and beyond to ensure that her clients get the best possible care."
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Zackary Matthews

August 26, 2026

5  out of  5
rating by Zackary Matthews
"Colin did a great job helping me with my coverages and looking at additional policies"
We responded:
"Thank you so much for the 5-star review, Zackary! We’re glad Colin was able to help you review your coverages and explore additional options to make sure your insurance fits your needs. We truly appreciate you choosing our State Farm office and look forward to continuing to take care of you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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asusena salgado

August 25, 2026

5  out of  5
rating by asusena salgado
"Amazing customer service!"
We responded:
"Thank you so much for your positive feedback! I am delighted you have had a positive experience with my office. We pride ourselves on delivering top-notch customer care and look forward to continuing to help with all your insurance needs. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA "
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Jeff Moles

August 21, 2026

5  out of  5
rating by Jeff Moles
"Excellent agent and office!"
We responded:
"Thank you so much, Jeff! We truly appreciate the 5-star review and your kind words about our team. It’s a pleasure helping you with your car and home insurance needs, and we’re grateful to have you as a customer! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Neal Adams

August 18, 2026

5  out of  5
rating by Neal Adams
"they’ve been my insurance agent for almost 30 years—they’re the best…nice people and great service…can’t recommend them enough"
We responded:
"Neal, thank you so much for the wonderful 5-star review and for trusting our office with your property and car insurance needs for nearly 30 years! Your loyalty and recommendation mean so much to our entire team. It’s been a privilege to serve you over the years, and we look forward to continuing to provide you with the great service you deserve! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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George Lewis

August 14, 2026

5  out of  5
rating by George Lewis
"Sarah was very helpful, knowledgeable, and courteous. Very positive experience."
We responded:
"Thank you for taking the time to leave feedback on Sarah and her terrific customer service. I’m glad she was able to leave you feeling satisfied with your experience working with us. If you have any questions regarding your car insurance, please feel free to reach out to Sarah or anyone else in the office. Thanks again for the five-stars! -Lydia Harville - State Farm Insurance Agent, Santa Cruz, CA"
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Cody Bone

August 13, 2026

5  out of  5
rating by Cody Bone
"Colin was amazing! Very friendly great side conversation and great advice!"
We responded:
"Cody, thank you so much for the 5-star review! We’re glad Colin was able to provide friendly, helpful service and great advice while helping with your car and life insurance needs. We truly appreciate your business and your kind words! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Eduardo BibriescaM

August 7, 2026

5  out of  5
rating by Eduardo BibriescaM
"Outstanding customer service. I’ve been a customer for several years. Maryann has always been very informative, very patient, and kind. She never hesitates to go above and beyond."
We responded:
"Eduardo, thank you so much for the wonderful 5-star review and for trusting us with your car insurance needs over the years! We’re thrilled to hear that Maryann has consistently provided you with informative, patient, and caring service. She truly takes pride in going above and beyond for our customers. We greatly appreciate your loyalty and look forward to continuing to serve you for many years to come! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Laura Turner

August 6, 2026

5  out of  5
rating by Laura Turner
"MaryAnne from Lydia Harville’s office was nothing less than amazing at giving the best customer service and support. I highly recommend this office"
We responded:
"Laura, thank you so much for your wonderful 5-star review and recommendation! We’re delighted to hear that Maryann provided you with amazing customer service and support. Our office truly appreciates your kind words and your trust in us. We look forward to being here whenever you need us! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Teresa Wagenhoffer

July 31, 2026

5  out of  5
rating by Teresa Wagenhoffer
"Collin was thorough and informed me of all current changes to market value home insurance prices . He was clear, patient and explained well. He asked me about all areas of my policy so I could make a knowledgeable decision . Thank you for your competent help."
We responded:
"Thank you so much for the 5-star review! We’re glad to hear Collin was thorough, knowledgeable, and able to clearly explain the current changes impacting home insurance prices. We also appreciate you recognizing his patience and the way he walked you through your policy so you could make an informed decision. Thanks again for your trust—we’re here whenever you need us! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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david satterfield

July 31, 2026

5  out of  5
rating by david satterfield
"Colin is professional, knowledgeable, and genuinely kind. Highly recommend!"
We responded:
"Thank you, David, for the wonderful 5-star review! We’re so glad to hear that Colin came across as professional, knowledgeable, and genuinely kind. We truly appreciate your recommendation—please don’t hesitate to reach out anytime you need help. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Cindy Zhu

July 31, 2026

5  out of  5
rating by Cindy Zhu
"Great service!"
We responded:
"Thank you so much, Cindy, for the 5-star review! We’re glad you received great service—please don’t hesitate to reach out anytime you need us. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Albert Chong

July 31, 2026

5  out of  5
rating by Albert Chong
"Amazing kind people work here!"
We responded:
"Thank you so much, Albert, for the 5-star review! We’re delighted to hear you found our team amazing and kind. We truly appreciate your support—please reach out anytime you need help. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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George Volichenko

July 31, 2026

5  out of  5
rating by George Volichenko
"Colin was incredible to work with. He was knowledgeable, responsive, and made the whole insurance process simple and stress-free. I really appreciated his professionalism and would definitely recommend him and this State Farm office to anyone looking for a great agent."
We responded:
"Thank you so much, George, for the amazing 5-star review! We’re thrilled to hear Colin was knowledgeable, responsive, and made the insurance process simple and stress-free. We truly appreciate your kind words about his professionalism, and we’re grateful for your recommendation of our State Farm office. Please don’t hesitate to reach out anytime—we’re here to help. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Robert Rovelli

July 29, 2026

5  out of  5
rating by Robert Rovelli
"This group is the only reason I’m still with State Farm. They are awesome and helpful. Always looking for ways to save you money"
We responded:
"Thank you so much, Robert, for the 5-star review! We’re truly honored to hear that our team is the reason you’re still with State Farm. We’ll always keep working to help you find ways to save money—please don’t hesitate to reach out anytime you need help. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Mark

July 28, 2026

5  out of  5
rating by Mark
"Very professional! My payment information was confirmed. I had called to change my debit card but you deduct it from my checking account. Which is much better. Your due diligence is much appreciated."
We responded:
"Thanks so much for the 5-star review, Mark! We’re glad you felt the pricing was great and that our team was professional. Your feedback and trust mean a lot—please reach out anytime you need us. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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beau meyer

July 27, 2026

5  out of  5
rating by beau meyer
"Sarah was extremely personable and kind. It was very easy to do a transaction and she accomodated my needs while also having good personality."
We responded:
"Thank you so much for the 5-star review, Beau! We’re thrilled to hear Sarah was personable, kind, and made the process easy while accommodating your needs. We truly appreciate your feedback and your trust—please let us know if we can help with anything else. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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kelly somerville

July 23, 2026

5  out of  5
rating by kelly somerville
"COLIN, Lydia and Maryann are Unbelievable !!! They have been assisting me for years !!! Like over 20 ! From life insurance to car insurance I have always been treated with 5 STAR commitment !!! Wouldn't leave them for the world !!!!"
We responded:
"Kelly, you have been an absolute joy to work with! I'm so happy we have been able to help take care of your car, renters and life insurance needs. We look forward to providing you with 5 star service for another 20 years to come!"
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Ellen Gallagher

July 16, 2026

5  out of  5
rating by Ellen Gallagher
"Maryann has guided me and my boyfriend with good advice and service. I always like it when she answers the phone. Knowledgeable, helpful, and kind. She knows the business well. A true Gem."
We responded:
"Thank you, Ellen! We’re so glad to hear Maryann guided you and your boyfriend with such helpful, knowledgeable, and kind support. It means a lot that you value how she answers the phone—she truly is a gem! We appreciate your feedback and look forward to assisting you both again anytime. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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frank cirocco

July 15, 2026

5  out of  5
rating by frank cirocco
"Working with Maryann Stone has been the best experience! She makes every request so effortless and automatic, it's almost hard to believe in this age of poor support. Thank you for ALL your expert help, Maryann!"
We responded:
"Thank you for the five star review Frank! I really appreciate you taking the time to leave this feedback. I appreciate our your business, and we are always happy to help! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"