State Farm® Insurance Agent Lydia Harville
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marissa Stout
April 15, 2025
5
out of
5
rating by Marissa Stout
"I called Lydia's office today and talked with Colin and he was very helpful. I definitely would recommend this office if you're looking for insurance. Ann/Marissa"
We responded:
"Thank you so much, Ann and Marissa! We’re glad you had a great experience with Colin—he’s always happy to help and make the process as smooth as possible. Your recommendation truly means a lot to us. If you ever need anything in the future, please don’t hesitate to reach out. We’re always here for you! - Lydia Harville, State Farm Agent, Santa Cruz, CA"
Geoff Eaton
April 15, 2025
5
out of
5
rating by Geoff Eaton
"Sarah is always super pleasant to talk with and extremely helpful. She's a real credit to the community."
We responded:
"Thank you for the kind words, Geoff! We’re thrilled to hear that Sarah made such a positive impression. She goes above and beyond for everyone she helps, and we’re lucky to have her as part of the team. We'll be sure to pass along your appreciation—your feedback means a lot! - Lydia Harville, State Farm Agent, Santa Cruz, CA"
Wendy Baron
April 7, 2025
5
out of
5
rating by Wendy Baron
"I am so appreciative of Sarah's help with a request for documents related to my State Farm Insurance. Quick, efficient, friendly, and professional!"
We responded:
"I am so happy to hear you were happy with Mike's service. He has been a great addition to our team, and loves helping customers with their auto, home and renter's insurance. Thank you for letting us know you had a good experience with our office!"
John Hanley
April 4, 2025
5
out of
5
rating by John Hanley
"Staff Lydia Harville’s office is just wonderful. There was some confusion with our mortgage holder about payment timing. Sarah was quick to get this resolved frictionlessly for us. She did all the heavy lifting and had a resolved in less than half a day. Sarah is the best . Thanks for making our life easier…"
We responded:
"Hi John! Thank you so much for your kind words! I’m thrilled to hear that Sarah was able to resolve the issue with your mortgage holder so quickly and efficiently. She truly is an invaluable member of our team, and I will make sure to pass along your compliments to her. Our goal is to make your experience as smooth as possible, and I’m glad we could help ease your stress. If you need anything else in the future, please don’t hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Susan Szemeredi
April 3, 2025
5
out of
5
rating by Susan Szemeredi
"Colin was so helpful, knowledgeable, and understanding. I really appreciate Colin and Lydia and her staff."
We responded:
"Thank you so much for your wonderful 5-star review! I’m thrilled to hear that Colin was able to assist you and provide such a positive experience. I appreciate your kind words about both Colin and our staff. We’re here to help, and it’s our goal to ensure every customer feels valued and understood. If you ever need anything else, please don’t hesitate to reach out! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Demetrio Gonzalez
March 26, 2025
5
out of
5
rating by Demetrio Gonzalez
"Best experience. Very helpful. Great customer service."
We responded:
"Thank you Demetrio! I'm so glad you've had a 5 star experience with my team. We appreciate the opportunity to help you with all your insurance needs!"
hernest fox
March 24, 2025
5
out of
5
rating by hernest fox
"I dealt with Sarah from Lydia Harville's State farm office about a snafu in the process of obtaining a temporary rental car while my car was in the shop. Although she had no part in the problem, Elena helped me with the rental agency, remaining on the phone for some time while I dealt with the agent. I was very satisfied with her courtesy and patience."
We responded:
"Thank you so much for your wonderful 5-star review! I’m thrilled to hear about your positive experience with Sarah and Elena at our State Farm office. We pride ourselves on providing exceptional customer service, and it’s wonderful to hear that Elena went above and beyond to assist you during a challenging situation. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
J&j Mexico
March 19, 2025
5
out of
5
rating by J&j Mexico
"La Verda recomiendo mucho State Farm. Por Que son muy amables y te ayudan en todas tus dudas o preguntas Que quieras saver . Y Muchas grasias"
We responded:
"¡Muchas gracias por su maravillosa reseña de 5 estrellas! Apreciamos mucho sus amables palabras sobre nuestro equipo en State Farm. Nuestro objetivo es ofrecer un servicio amigable y útil, y nos alegra saber que pudimos ayudarle con sus preguntas. Si necesita algo en el futuro, no dude en ponerse en contacto con nosotros. ¡Gracias una vez más por su apoyo! Thank you so much for your wonderful 5-star review! We truly appreciate your kind words about our team at State Farm. It’s our goal to provide friendly and helpful service, and we’re glad to hear that we could assist you with your questions. If you ever need anything in the future, please don’t hesitate to reach out. Thank you once again for your support! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Mike Rodriguez
March 19, 2025
5
out of
5
rating by Mike Rodriguez
"Elena was very helpful, patient, and kind in explaining the details of my policies. I had many questions for her, and she took the time to thoroughly educate me and ensure that I was satisfied. Thank you Elena!"
We responded:
"We appreciate the kind words, Mike! We’re glad to hear that Elena was able to assist you with your policies and take the time to answer all your questions. We truly appreciate your support and we’ll be sure to pass along your thanks to Elena. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
James Gill
March 15, 2025
5
out of
5
rating by James Gill
"Quick and helpful service by Elena. Thanks."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Elena provided you with quick and helpful service. Your satisfaction is our top priority, and we appreciate your support. If you need anything else, don’t hesitate to reach out! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Stephanie La Baw
March 12, 2025
5
out of
5
rating by Stephanie La Baw
"I have to say I loved how personable my first experience with State Farm was, and how it continues to be . A person actually answers the phone when I call, and there is NO waiting on hold having to deal with bot after bot. The associate who handled my case, Collin, was absolutely lovely. He was patient, kind, answered all my questions, and followed through with everything he said he was going to do. He also got me the best rate I have had in years — even with a drivers record that isn’t perfect. I am so thankful to be part of the State Farm family. . Honestly it feels special . Lol"
We responded:
"Thank you so much for your wonderful 5-star review! I’m thrilled to hear about your positive experience with our team, especially with Colin. We strive to provide a personal touch and ensure that every client feels valued and heard, so it warms my heart to know that you felt that way. Welcome to the State Farm family! We truly appreciate your trust in us, and we’re committed to providing you with the best service possible. If you ever need anything or have more questions, don’t hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
L M
March 11, 2025
5
out of
5
rating by L M
"Lydia and her associates are fantastic. I have been with this office for years now and they always provide excellent customer service and advice. I worked with Maryann Stone today, and as always, she was a huge help and a pleasure to work with."
We responded:
"Thank you so much for your wonderful 5-star review! I’m thrilled to hear that you’ve had such positive experiences with our team over the years. It’s our goal to provide excellent customer service and support, and I’m glad to know that Maryann was able to assist you effectively during your recent visit. We truly value your loyalty and trust in us. Your kind words motivate us to keep striving for the best. If there’s anything else we can do for you, please don’t hesitate to reach out! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Dean Marston
March 11, 2025
5
out of
5
rating by Dean Marston
"Lydia and her team ALWAYS provide excellent service. This past year, after my mother passed, I needed lots of help sorting through and processing various policies. Lydia and her team went above and beyond to help me. BIG Thank You!!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We are all deeply sorry for your loss, and I’m grateful that we could support you during such a difficult time. It means the world to me and my team to know that our efforts made a difference for you. We are always here to help, and your appreciation fuels our commitment to providing excellent service. If you ever need anything else, please don’t hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Mary Baginski
March 6, 2025
5
out of
5
rating by Mary Baginski
"at a difficult period after my husband's passing our agent Lydia and her staff were most helpful, kind and emphatic."
We responded:
"Thank you so much for your heartfelt 5-star review. It warms our hearts to know that my team and I were able to provide you with the support, kindness, and empathy you needed. Your comfort and peace of mind are our top priorities, and we’re grateful that we could assist you when you needed it most. If there’s anything more we can do for you in the future, please don’t hesitate to reach out. - Lydia Harville, State Farm Agent, Santa Cruz, CA"
Sabu Shake Jr.
February 26, 2025
5
out of
5
rating by Sabu Shake Jr.
"Lydia Harville, gave excellent service to my insurance needs. She was very efficient and responded quickly. Thank you for your great service. Sabu JR Shake"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that you were satisfied with my service and that I could assist you with your insurance needs. It was a pleasure working with you, and I appreciate your trust in me. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Jean Burton
February 24, 2025
5
out of
5
rating by Jean Burton
"I have been with State Farm for over 30years. This office has always been so Professional , Knowledgeable and Available for every phone call or visit I have made .This” team “ is definitely out of the ordinary and spends the time with any question regarding your policies . I have QUALITY service with all these representatives and will stay with State Farm for that reason and for the affordable prices with their policies. Give them a call , for you won’t be Discouraged or Disappointed!"
We responded:
"You have always been a great pleasure to work with Jean. I am so happy to be your agent here in Santa Cruz! My team and I are so happy to hear that you've appreciated our service, and we look forward to working with you for years to come."
Eileen Franks
February 22, 2025
5
out of
5
rating by Eileen Franks
"My husband and I had a phone meeting with Colin Haentjens to review the six auto insurance policies we have with State Farm. Colin was knowledgeable, attentive, and courteous. He had our policy information at his fingertips and answered all of our questions during the phone call. His follow up email was timely and accurate. Great meeting with Colin."
We responded:
"Thank you so much for your kind words, Eileen! I’m so glad to hear that Colin provided you and your husband with a knowledgeable and attentive experience while reviewing your plans. We truly appreciate your thoughtful feedback. If you ever need anything, don’t hesitate to reach out—we’re always here to help! Thank you for your business with my office. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA "
james rosen
February 20, 2025
5
out of
5
rating by james rosen
"My former agent was unreliable with communication, so I switched to Lydia Harville and her colleagues. Now no worry about service; her office is fully staffed and always available. Plus after my first meeting I had refunds in the mail because she found a way to reduce my auto premiums."
We responded:
"Thank you so much for your wonderful review! I'm thrilled to hear that you’ve had a positive experience since switching to my team. We pride ourselves on reliable communication and being here for our clients whenever they need us. I'm especially glad I could help you reduce your auto premiums and get those refunds in the mail quickly! If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here for you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
bucketprettyboy02
February 20, 2025
5
out of
5
rating by bucketprettyboy02
"Very helpful"
We responded:
"Thank you for your five-star review! I'm so glad to hear that you found our service helpful. If there's anything more we can do for you or any questions you have, please feel free to reach out. We're here to assist you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Laurie Harnden
February 19, 2025
5
out of
5
rating by Laurie Harnden
"Colin was incredibly helpful when I needed some documentation from the prior year! Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Colin was able to assist you with your documentation needs. Providing excellent service is our top priority, and it’s wonderful to know that we met your expectations. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
James Smith
February 18, 2025
5
out of
5
rating by James Smith
"Kind and friendly customer service"
We responded:
"I am so delighted to hear you found my team's customer service to be kind and friendly! We are grateful for your business and always strive to provide an excellent experience for our customers. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Jean Wilson
February 17, 2025
5
out of
5
rating by Jean Wilson
"Sarah was exceptionally helpful with an ongoing issue. Thank you."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sarah was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business with my office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Tracy Tirrell
February 13, 2025
5
out of
5
rating by Tracy Tirrell
"Colin at State Farm gave excellent and prompt service. He was very helpful!"
We responded:
"Thank you for your kind words! We're glad to hear that Colin provided you with excellent and prompt service. We appreciate your feedback and are always here to help if you need anything in the future! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Ellen Ziff
February 12, 2025
5
out of
5
rating by Ellen Ziff
"Colin did an excellent job of helping me with a CEA earthquake insurance form question. He sent me the form and a link to general contractors who can do the assessment the next morning. It's so nice to get great customer service from somebody who is interested in his work and goes the extra mile to help customers."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Colin was able to assist you effectively with your CEA earthquake insurance form. It's great to know that his dedication and commitment to customer service made a positive impact on your experience. We strive to go the extra mile for our customers, and it's rewarding to see that reflected in your review. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out! - Lydia Harville - State Farm Insurance Agent, Santa Cruz, CA"
Justin Acton
January 27, 2025
5
out of
5
rating by Justin Acton
"When it comes to insurance for homes or vehicles, I cannot recommend Lydia and Maryann from this State Farm office highly enough. Insurance is something nobody likes shopping for, and it’s even less fun to use when you need it. However, the level of competence and service provided by this office is truly unparalleled. I’ve been a loyal customer for many years, with various policies ranging from umbrella coverage to personal articles, auto, homeowners, life, and even earthquake insurance. Recently, we faced the challenge of transitioning to the California FAIR Plan for our homeowners insurance. Our situation was complex due to the value of our home and past claims, but Lydia and Maryann went above and beyond. They worked diligently—even on weekends—to ensure that everything was completed on time so we wouldn’t lose coverage. Their dedication and attention to detail were incredible. Unfortunately, we experienced a significant claim due to a severe storm and natural disaster. During this extremely stressful and challenging time, the team from this office advocated tirelessly on our behalf, ensuring we could get back into our home as quickly as possible. Their support and expertise were invaluable, and they made the process much more manageable, which was a tremendous help. I am deeply grateful for the countless hours they invested in helping us and for their proactive approach to reviewing and managing our policies. This office exemplifies what exceptional customer service looks like. If you’re looking for an insurance team that is patient, knowledgeable, dedicated, and genuinely cares, this is the place to go."
We responded:
"Thank you so much for your heartfelt review! We are truly touched by your kind words and grateful for the trust you've placed in myself and Maryann, and our entire team over the years. Insurance can indeed be a daunting process, and we understand how important it is to have a reliable support system during challenging times. We are so glad to hear that we could assist you during your transition to the California FAIR Plan and navigate the complexities of your home insurance situation. Our commitment to our clients extends beyond just providing policies; we strive to ensure that you feel supported every step of the way, especially during stressful moments like severe claims. Your recognition of our team's dedication to advocating for you during the recent storm means the world to us. We always aim to go above and beyond for our clients, and it’s incredibly rewarding to know that our efforts made a difference in your experience. Thank you again for your trust and for recommending our office. You are always an absolutely pleasure to work with, and we always love hearing from you. We are here for you and will continue to provide the high level of service you’ve come to expect. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out! - Lydia Harville - State Farm Insurance Agent, Santa Cruz, CA"