Skip to content

Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

Get a quote today

What our customers say about us...

Profile photo of Avery Bowman

Avery Bowman

October 22, 2026

5 out of 5 rating by Avery Bowman
"I got the opportunity to connect with Aurora she was very accommodating and kept a professional attitude. Lovely to chat with and would highly recommend asking for her if possible!"
Profile photo of Todd Thompson (Todd)

Todd Thompson (Todd)

October 21, 2026

5 out of 5 rating by Todd Thompson (Todd)
"Colin was very helpful and great to work with!"
Profile photo of Eden Smith

Eden Smith

October 20, 2026

5 out of 5 rating by Eden Smith
"This office made my experience very personable. Everyone was very helpful in answering all my questions and getting back to me."
Profile photo of Zak Koplen

Zak Koplen

October 19, 2026

5 out of 5 rating by Zak Koplen
"These folks are great. I've worked with Maryann for many years and she's always done the most fantastic job."
We responded:
"Thank you so much, Zak! We really appreciate your kind words and your loyalty over the years! Maryann is wonderful, and we're so glad she's consistently provided you with such great service. We're lucky to have her on our team! Thank you for taking the time to share your experience and for trusting our office with your insurance needs!

Lydia Harville - State Farm Insurance Agent, Santa Cruz, CA - Providing Insurance and Financial Services"
Profile photo of Adrian nygard

Adrian nygard

October 19, 2026

5 out of 5 rating by Adrian nygard
"So happy i switched my insurance to statefarm. Aurora was amazing! She got me a great rate with the same coverage i was paying more for elsewhere and is amazingly helpful. Will be highly recommended in the future"
We responded:
"Thank you so much, Adrian! We're thrilled to hear that Aurora was able to help you find a better rate while maintaining the coverage you needed! She does a wonderful job taking care of our customers, and we love hearing about experiences like yours. We truly appreciate your trust in our office and your willingness to recommend us to others. Welcome to State Farm!

Lydia Harville - State Farm Insurance Agent, Santa Cruz, CA - Providing Insurance and Financial Services"
Profile photo of Jazmin Banfield

Jazmin Banfield

October 19, 2026

5 out of 5 rating by Jazmin Banfield
"I had a great experience with Aurora! She’s so helpful and efficient!"
We responded:
"Thank you so much, Jazmin! We're so glad you had a great experience with Aurora and that she was able to make the process easy and efficient while finding you a great price! We appreciate you taking the time to recognize her and thank you for choosing our office for your insurance needs!

Lydia Harville - State Farm Insurance Agent, Santa Cruz, CA - Providing Insurance and Financial Services"
Profile photo of Hxneywink

Hxneywink

October 17, 2026

5 out of 5 rating by Hxneywink
"Amazing customer experience! She is a blessing to work with!"
We responded:
"Thank you so much for your kind words! We’re so happy to hear you had a great experience and that we could help you find coverage at a great price. We truly appreciate your trust in our team and your taking the time to share your experience! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA - Providing Insurance and Financial Services"
Profile photo of Dalton Williams

Dalton Williams

October 17, 2026

5 out of 5 rating by Dalton Williams
"Aurora is awesome. So polite and recommend her."
We responded:
"Thank you so much for the wonderful review, Dalton! We’re so glad to hear you had a great experience with Aurora! She’s a wonderful part of our team, and I’ll be sure to share your kind words with her. We appreciate your recommendation and are always happy to help! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA - Providing Insurance and Financial Services"
Profile photo of Trent Ballantine

Trent Ballantine

October 16, 2026

5 out of 5 rating by Trent Ballantine
"Aurora was amazing start to finish! Thanks for your excellent service."
We responded:
"Thank you so much for the wonderful review, Trent! We're so happy to hear that Aurora provided such a great experience from start to finish! She’s a fantastic part of our team, and I’ll be sure to share your kind words with her. We truly appreciate your trust in our office and look forward to being here whenever you need us!

Lydia Harville - State Farm Insurance Agent, Santa Cruz, CA - Providing Insurance and Financial Services"
Profile photo of Bla Williamson

Bla Williamson

October 16, 2026

5 out of 5 rating by Bla Williamson
"Thank you so much Aurora, you were a great help!!"
We responded:
"Thank you so much for the kind review! We're so glad Aurora was able to help you and provide a great experience! I'll be sure to pass along your appreciation to her. We truly appreciate you taking the time to recognize her and thank you for choosing our office!

Lydia Harville - State Farm Insurance Agent, Santa Cruz, CA - Providing Insurance and Financial Services"
Profile photo of Redwood Pipe & Drain, INC. Michael Miranda

Redwood Pipe & Drain, INC. Michael Miranda

October 14, 2026

5 out of 5 rating by Redwood Pipe & Drain, INC. Michael Miranda
"I've been working with Lydia Harville agent with State Farm for all my insurance needs, and I couldn't be more satisfied. Her team (esp. Maryann and Aurora) is consistently responsive, professional and genuinely friendly whether I need proof of insurance or have questions about one of my many policies, they're always quick to help and make the process easy. As a business owner in the plumbing industry, it's incredibly valuable to have an insurance agent I can count on. Lydia and her team are a vital part of keeping our operations running smoothy!"
We responded:
"Thank you so much for your wonderful 5-star review! I’m thrilled to hear that you’ve had such a positive experience working with me and my team, especially Maryann. We strive to provide responsive and professional service, and it’s rewarding to know that we’ve been able to support you and your business in the plumbing industry.

Your trust means a lot to us, and we’re here to ensure that all your insurance needs are met with ease and efficiency. If you ever have more questions or need assistance, don’t hesitate to reach out. We’re always here to help! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Gina Halferty

Gina Halferty

September 28, 2026

5 out of 5 rating by Gina Halferty
"It was such a pleasure working with Aurora today, she was so prompt and responsive!"
We responded:
"Thank you so much, Gina! We’re so glad Aurora was able to provide prompt and responsive service. We truly appreciate you taking the time to leave us a 5-star review and appreciate your business!

Lydia Harville, State Farm Insurance Agent, Santa Cruz CA - Providing Insurance and Financial Services"
Profile photo of Tony

Tony

September 25, 2026

5 out of 5 rating by Tony
"Thank you soo much Aurora for helping me. She was very patient and attentive to my needs. I appreciate the support and I’m happy that we could do business!"
We responded:
"Thank you so much, Tony! We’re thrilled to hear Aurora was patient, attentive, and made sure you felt supported throughout the process. We truly appreciate your business and are so glad to have you with our office!

Lydia Harville, State Farm Insurance Agent, Santa Cruz CA - Providing Insurance and Financial Services"
Profile photo of Nathan Rupe

Nathan Rupe

September 22, 2026

5 out of 5 rating by Nathan Rupe
"Aurora is great! She's always super helpful to me and very kind. I definitely recommend this office!"
We responded:
"Thank you so much, Nathan! We’re so glad to hear Aurora has been consistently helpful and kind. She’s a wonderful part of our team, and we’ll be sure to share your kind words with her. We truly appreciate your recommendation and your trust in our office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of John Distefano

John Distefano

September 22, 2026

5 out of 5 rating by John Distefano
"Lydia and her team provde great customer service and support. They are always just one phone call away and it is nice to always get a live human on the other end of the phone."
We responded:
"Thank you so much, John! We really appreciate your kind words. Providing friendly, personal service and making sure you can reach a real person when you need us is incredibly important to our entire team. Thank you for trusting us with your car insurance—we truly appreciate your business! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Tony Akin

Tony Akin

September 21, 2026

5 out of 5 rating by Tony Akin
"Araora was very helpful with all of my insurance needs. I have 3 vehicles, 1 motorcycle, 1 RV, and homeowners insurance with State Farm, so this is very valuable information she helped me with."
We responded:
"Thank you so much for the 5-star review, Tony! We’re glad to hear Aurora was able to help you with all of your insurance needs. With multiple vehicles, a motorcycle, RV, and homeowners insurance, there can be a lot to keep track of, and we’re happy to help make it easier. We truly appreciate your trust in our office and State Farm! - Lydia Harville, State Farm Insurance Agent, Santa Cruz CA - Providing Insurance and Financial Services"
Profile photo of Neal Adams

Neal Adams

September 21, 2026

5 out of 5 rating by Neal Adams
"they’ve been my insurance agent for almost 30 years—they’re the best…nice people and great service…can’t recommend them enough"
We responded:
"Neal, thank you so much for the wonderful 5-star review and for trusting our office with your property and car insurance needs for nearly 30 years! Your loyalty and recommendation mean so much to our entire team. It’s been a privilege to serve you over the years, and we look forward to continuing to provide you with the great service you deserve! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Bethany Davis

Bethany Davis

September 21, 2026

5 out of 5 rating by Bethany Davis
"Great office to work with... Aurora is the best!"
We responded:
"Thank you so much, Bethany! We’re so glad you’ve had a great experience with our office. Aurora is a wonderful part of our team, and we’ll make sure she sees your kind words. We really appreciate the 5-star review and your support!

Lydia Harville, State Farm Insurance Agent, Santa Cruz CA - Providing Insurance and Financial Services"
Profile photo of Connie Elmer

Connie Elmer

September 21, 2026

5 out of 5 rating by Connie Elmer
"Aurora Owens is the best, knowledgeable person I know with State Farm. We’re very thankful we’ve had our experiences with her. We love our State Farm and we love, Aurora."
We responded:
"Thank you so much, Connie! We’re thrilled to hear how much you enjoy working with Aurora. She is a wonderful part of our team, and we’re lucky to have her! We truly appreciate your kind words, your trust in our office, and the opportunity to help with your insurance needs. Thank you for choosing our State Farm office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Koya

Koya

September 21, 2026

5 out of 5 rating by Koya
"Aurora was amazing, helped me figure everything out and was very pleasant to speak to!"
We responded:
"Thank you so much, Koya! We’re so glad Aurora was able to make everything easy to understand and provide such a great experience. We really appreciate your kind words and your trust in our office. Thank you for choosing Lydia Harville’s State Farm office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Dara reil

Dara reil

September 18, 2026

5 out of 5 rating by Dara reil
"Love the people in this office! 💙"
We responded:
"Thank you so much, Dara! 💙 We truly appreciate your kind words. We’re lucky to have such a wonderful team, and it means a lot to know you enjoy working with us. Thank you for choosing our State Farm office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Ashley Noll

Ashley Noll

September 18, 2026

5 out of 5 rating by Ashley Noll
"LOVE this office!! I worked with Aurora. She takes the time to listen and makes you feel like you’re truly being taken care of. You can tell she truly cares about her customers. I highly recommend this office and if you can work with Aurora you’ll be in the best hands!"
We responded:
"Thank you so much, Ashley! We’re thrilled to hear about your experience with Aurora. She truly cares about taking the time to listen and make sure our customers feel well taken care of, and we’re so lucky to have her on our team. 💙 Thank you for your kind words, your recommendation, and for choosing our State Farm office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Brandon R.

Brandon R.

September 18, 2026

5 out of 5 rating by Brandon R.
"Aurora is always so helpful and professional. And Lydia … she is the bomb.com. If you need an agent in CA she’s the one!"
We responded:
"Thank you so much, Brandon! Your review definitely made us smile. We’re so glad Aurora has been helpful and professional, and I’ll happily accept “the bomb.com” as a compliment! We truly appreciate your support, your trust in our team, and the great recommendation.

Lydia Harville, State Farm Insurance Agent, Santa Cruz CA - Providing Insurance and Financial Services"
Profile photo of Ray c

Ray c

September 18, 2026

5 out of 5 rating by Ray c
"I am extremely grateful to have the people in this office in my corner. My most recent interaction was with Aurora and despite being new to the office, she was very professional and helpful in answering my questions."
We responded:
"Thank you so much, Ray! It means a lot to hear that you feel like our team is in your corner—that’s exactly what we strive for. We’re also so glad you had a great experience with Aurora. She’s a wonderful addition to our team, and we’ll be sure to share your kind words with her. Thank you for trusting our State Farm office with your insurance needs! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Ereana Reil

Ereana Reil

September 18, 2026

5 out of 5 rating by Ereana Reil
"I love this office!! A huge thank you to everyone who works here and especially to Aurora. She listens and eases the typically confusing process of talking about insurance. I will move my policies to any office Aurora works for."
We responded:
"Thank you so much, Ereana! 💙 We love hearing that Aurora made talking about insurance feel easier and less confusing. Taking the time to listen and help our customers feel comfortable and confident is so important to us. We’re very lucky to have Aurora on our team, and your incredibly kind words will mean so much to her. Thank you for trusting and supporting our State Farm office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"