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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Redwood Pipe & Drain, INC. Michael Miranda

Redwood Pipe & Drain, INC. Michael Miranda

June 10, 2025

5  out of  5
rating by Redwood Pipe & Drain, INC. Michael Miranda
"I've been working with Lydia Harville agent with State Farm for all my insurance needs, and I couldn't be more satisfied. Her team (esp. Maryann) is consistently responsive, professional and genuinely friendly Whether I need proof of insurance or have questions about one of my many policies, they're always quick to help and make the process easy. As a business owner in the plumbing industry, it's incredibly valuable to have an insurance agent I can count on. Lydia and her team especially Maryann are a vital part of keeping our operations running smoothy!"
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Liam N

June 6, 2025

5  out of  5
rating by Liam N
"Wonderful office. Asia provided excellent advice and was lovely to talk with. She was able to explain the coverages to me in a way I could understand. I highly recommend her."
We responded:
"Thank you so much for your fantastic review! I’m delighted to hear that Asia was able to provide you with excellent advice and that you found her explanations clear and helpful. We pride ourselves on having a team that truly cares about our clients, and it’s wonderful to know that Asia made a positive impression on you. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Howard Malcolm

June 6, 2025

5  out of  5
rating by Howard Malcolm
"Colin Haentjins an agent with State Farm in Capitola spent time with us yesterday reviewing the multiple policies we have, updating pertinent information about our home and auto coverage. His input and professional advice was greatly appreciated by my wife and I.Lydia has done a wonderful job in selecting knowledgable staff such as Colin to assist clients in finding the best and most valuable insurance . I highly recommend Colin and Lydia's office for anyone's insurance needs."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! I’m thrilled to hear that Colin was able to provide you and your wife with the attentive service and professional advice you needed while reviewing your home and car insurance! At my office, I strive to create a knowledgeable and supportive team, and it's wonderful to know that Colin’s efforts have made a positive impact. Your recommendation means the world to us, and we’re here to assist with all your insurance needs whenever you need us. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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M C

May 28, 2025

5  out of  5
rating by M C
"I recently spoke with Janet regarding my car insurance, and I’m very pleased with how the conversation went. She was incredibly helpful in guiding me through the options and answering all my questions. Janet made sure to address every concern I had and helped me find a plan that was not only what I needed but also exactly what I was looking for. It was a productive and smooth conversation, and I really appreciated her support. Great experience overall!"
We responded:
"Thank you so much for your glowing review! I’m delighted to hear about your positive experience with Janet. It’s wonderful to know that she was able to guide you through your car insurance options and address all of your concerns effectively. We strive to provide our clients with the support they need, and it’s gratifying to hear that Janet made your conversation both productive and smooth. - Lydia Harville, State Farm Insurance, Santa Cruz CA "
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Dianna Glidden

May 27, 2025

5  out of  5
rating by Dianna Glidden
"Colin at Lydia Harville's State Farm office in Santa Cruz, CA was excellent in helping me with research and patience"
We responded:
"Hello Dianna! Thank you so much for your kind words and for taking the time to leave such a wonderful review! I’m thrilled to hear that Colin provided you with excellent service and was able to assist you with your research. At Lydia Harville's State Farm office, we pride ourselves on our commitment to our customers, and it’s great to know that Colin’s patience and expertise made a positive impact on your experience. - Lydia Harville, State Farm Agent, Santa Cruz, CA"
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Jin Xu

May 20, 2025

5  out of  5
rating by Jin Xu
"Agent Colin was very friendly, knowledgeable, and helpful in getting my set up for a new insurance policy and find the best rate possible."
We responded:
"Thank you for taking the time to leave such a fantastic review! I'm delighted to hear that Colin was able to assist you in setting up your new car insurance policy and helped you find the best rate. We pride ourselves on providing friendly and knowledgeable service. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help! Thank you once again for your kind words and for choosing our agency for your insurance needs. – Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA "
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Joe Gallo

May 19, 2025

5  out of  5
rating by Joe Gallo
"I’ve been a long time customer of State Farm, over 30 years. I’ve seen my policies move from one agent to another three times due to retirement. Lydia Harville has been my agent of record for several years now and I could not be happier with the service. My latest call I spoke to Elle and the service was friendly, helpful, and my request was handled promptly with no fuss. I highly recommend Lydia’s office for your insurance needs."
We responded:
"Thank you so much for your wonderful review, Joe! I truly appreciate your loyalty to State Farm and my office over the past 30 years. I am thrilled to hear that you've had such a positive experience with my agency! It's always our goal to provide exceptional service, and I'm glad that Elena was able to assist you promptly and with a friendly touch. Your recommendation means the world to us, and we are committed to maintaining the high standards you've come to expect. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thank you once again for your kind words! - Lydia Harville, State Farm Agent, Santa Cruz, CA"
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rflocks

May 13, 2025

5  out of  5
rating by rflocks
"Collin was very helpful in efficiently and timely communicating important matters regarding the transfer of my son’s account to the office of Lydia Harville and also explaining important matters regarding our own coverage. His assistance is greatly appreciated."
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Colin provided you with the efficient and timely communication you needed regarding your son's car insurance'. We always strive to ensure our clients feel supported and informed, and it’s wonderful to know that Colin was able to assist you with your coverage as well. We appreciate your business! If you need anything further, please don't hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA "
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Peter Spofford

May 9, 2025

5  out of  5
rating by Peter Spofford
"I met this past week with Colin Haentjens, an account rep. in Lydia Harville's State Farm office to review our various insurance policies and make some changes where needed. I found Colin to be professional, thoughtful and very comfortable to work with. He was, in a word, terrific!"
We responded:
"Hi Peter, thank you so much for taking the time to share your experience! I'm thrilled to hear that Colin provided such thoughtful service—he's such a wonderful part of our team. We’re grateful for the opportunity to help with your insurance needs and appreciate your work with our office. If you ever have more questions or need anything, don’t hesitate to reach out! -Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Jeffrey Evans

May 6, 2025

5  out of  5
rating by Jeffrey Evans
"Big thanks to Lydia for facilitating replacement of my missing insurance card. In 3 minutes!!!"
We responded:
"Thank you so much for your wonderful five-star review! I'm glad that I could assist you with replacing your missing insurance card so quickly. Providing excellent service is my top priority, and I'm glad I could make the process easy for you. If you need anything else in the future, please don’t hesitate to reach out! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Tim Buonagurio

April 30, 2025

5  out of  5
rating by Tim Buonagurio
"Janet is always so nice with a smile and just a great person and she is extremely pro professional and so easy to work with . 5 stars"
We responded:
"Thank you so much for your fantastic five-star review! I’m delighted to hear such kind words about Janet—she truly is an incredible part of our team. We strive to create a positive and professional experience for all our clients, and it’s wonderful to know that you felt that during your interaction. If there’s anything else we can do for you, please don’t hesitate to reach out! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Bela Diaz

April 29, 2025

5  out of  5
rating by Bela Diaz
"Lydia your Assistant Sarah went over and above A+ service in helping me adjust my auto insurance policy and lowering my rate! I am very grateful and and happy to continue my State Farm policies with the security of having the very best service!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that Sarah was able to assist you effectively in adjusting your auto insurance policy and securing a lower rate. At State Farm, we pride ourselves on providing exceptional service, and it's wonderful to know that Sarah exemplified that commitment. Your satisfaction is our top priority, and we're grateful to have you as part of the Lydia Harville State Farm family. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! - Lydia Harville, State Farm Agent, Santa Cruz, CA"
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Kathleen Newman

April 25, 2025

5  out of  5
rating by Kathleen Newman
"Wonderil"
We responded:
"Thank you so much for your review, Kathleen! I truly appreciate that you took the time to let us know you were happy with your experience with my office. I appreciate your business! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Deanna Young

Deanna Young

April 24, 2025

5  out of  5
rating by Deanna Young
"Lydia and her team go the extra mile for their clients! Sarah was online with me to claims regarding some issues - not only did Sarah stay for the ENTIRE call but made sure Claims had everything in order for a smooth repair. THIS is why we went to Lydia and her team! Customer service first!"
We responded:
"Thank you so much for your fantastic review, Deanna! I’m thrilled to hear about your positive experience with Sarah and our team. We always strive to provide exceptional service and ensure that our clients feel supported every step of the way. Your recognition of Sarah's dedication to your claims process truly means a lot to us. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA We appreciate your trust in us and are here to help whenever you need. Looking forward to serving you again!"
Profile photo of Mark Perry

Mark Perry

April 21, 2025

5  out of  5
rating by Mark Perry
"Colin was a huge help in lowering my annual car insurance bill. He took the time to review my current policy, explained where I was overpaying, and found a better plan that still gives me the coverage I need. Thanks to his guidance, I’m now saving money every year—couldn’t be happier with the outcome!"
We responded:
"Thank you so much for sharing, Mark ! We're thrilled to hear that Colin was able to help you save on your car insurance while ensuring you still had the right coverage. We always aim to provide personalized service to help our clients get the best value, and it's great to know that Colin's efforts made a difference for you. If you ever have any more questions or need further assistance, don't hesitate to reach out. We're here to help! - Lydia Harville, State Farm Agent, Santa Cruz, CA"
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Marissa Stout

April 15, 2025

5  out of  5
rating by Marissa Stout
"I called Lydia's office today and talked with Colin and he was very helpful. I definitely would recommend this office if you're looking for insurance. Ann/Marissa"
We responded:
"Thank you so much, Ann and Marissa! We’re glad you had a great experience with Colin—he’s always happy to help and make the process as smooth as possible. Your recommendation truly means a lot to us. If you ever need anything in the future, please don’t hesitate to reach out. We’re always here for you! - Lydia Harville, State Farm Agent, Santa Cruz, CA"
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Geoff Eaton

April 15, 2025

5  out of  5
rating by Geoff Eaton
"Sarah is always super pleasant to talk with and extremely helpful. She's a real credit to the community."
We responded:
"Thank you for the kind words, Geoff! We’re thrilled to hear that Sarah made such a positive impression. She goes above and beyond for everyone she helps, and we’re lucky to have her as part of the team. We'll be sure to pass along your appreciation—your feedback means a lot! - Lydia Harville, State Farm Agent, Santa Cruz, CA"
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Wendy Baron

April 7, 2025

5  out of  5
rating by Wendy Baron
"I am so appreciative of Sarah's help with a request for documents related to my State Farm Insurance. Quick, efficient, friendly, and professional!"
We responded:
"I am so happy to hear you were happy with Mike's service. He has been a great addition to our team, and loves helping customers with their auto, home and renter's insurance. Thank you for letting us know you had a good experience with our office!"
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John Hanley

April 4, 2025

5  out of  5
rating by John Hanley
"Staff Lydia Harville’s office is just wonderful. There was some confusion with our mortgage holder about payment timing. Sarah was quick to get this resolved frictionlessly for us. She did all the heavy lifting and had a resolved in less than half a day. Sarah is the best . Thanks for making our life easier…"
We responded:
"Hi John! Thank you so much for your kind words! I’m thrilled to hear that Sarah was able to resolve the issue with your mortgage holder so quickly and efficiently. She truly is an invaluable member of our team, and I will make sure to pass along your compliments to her. Our goal is to make your experience as smooth as possible, and I’m glad we could help ease your stress. If you need anything else in the future, please don’t hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Susan Szemeredi

April 3, 2025

5  out of  5
rating by Susan Szemeredi
"Colin was so helpful, knowledgeable, and understanding. I really appreciate Colin and Lydia and her staff."
We responded:
"Thank you so much for your wonderful 5-star review! I’m thrilled to hear that Colin was able to assist you and provide such a positive experience. I appreciate your kind words about both Colin and our staff. We’re here to help, and it’s our goal to ensure every customer feels valued and understood. If you ever need anything else, please don’t hesitate to reach out! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Demetrio Gonzalez

March 26, 2025

5  out of  5
rating by Demetrio Gonzalez
"Best experience. Very helpful. Great customer service."
We responded:
"Thank you Demetrio! I'm so glad you've had a 5 star experience with my team. We appreciate the opportunity to help you with all your insurance needs!"
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hernest fox

March 24, 2025

5  out of  5
rating by hernest fox
"I dealt with Sarah from Lydia Harville's State farm office about a snafu in the process of obtaining a temporary rental car while my car was in the shop. Although she had no part in the problem, Elena helped me with the rental agency, remaining on the phone for some time while I dealt with the agent. I was very satisfied with her courtesy and patience."
We responded:
"Thank you so much for your wonderful 5-star review! I’m thrilled to hear about your positive experience with Sarah and Elena at our State Farm office. We pride ourselves on providing exceptional customer service, and it’s wonderful to hear that Elena went above and beyond to assist you during a challenging situation. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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J&j Mexico

March 19, 2025

5  out of  5
rating by J&j Mexico
"La Verda recomiendo mucho State Farm. Por Que son muy amables y te ayudan en todas tus dudas o preguntas Que quieras saver . Y Muchas grasias"
We responded:
"¡Muchas gracias por su maravillosa reseña de 5 estrellas! Apreciamos mucho sus amables palabras sobre nuestro equipo en State Farm. Nuestro objetivo es ofrecer un servicio amigable y útil, y nos alegra saber que pudimos ayudarle con sus preguntas. Si necesita algo en el futuro, no dude en ponerse en contacto con nosotros. ¡Gracias una vez más por su apoyo! Thank you so much for your wonderful 5-star review! We truly appreciate your kind words about our team at State Farm. It’s our goal to provide friendly and helpful service, and we’re glad to hear that we could assist you with your questions. If you ever need anything in the future, please don’t hesitate to reach out. Thank you once again for your support! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Mike Rodriguez

March 19, 2025

5  out of  5
rating by Mike Rodriguez
"Elena was very helpful, patient, and kind in explaining the details of my policies. I had many questions for her, and she took the time to thoroughly educate me and ensure that I was satisfied. Thank you Elena!"
We responded:
"We appreciate the kind words, Mike! We’re glad to hear that Elena was able to assist you with your policies and take the time to answer all your questions. We truly appreciate your support and we’ll be sure to pass along your thanks to Elena. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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James Gill

March 15, 2025

5  out of  5
rating by James Gill
"Quick and helpful service by Elena. Thanks."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Elena provided you with quick and helpful service. Your satisfaction is our top priority, and we appreciate your support. If you need anything else, don’t hesitate to reach out! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"