State Farm® Insurance Agent Lydia Harville
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
William Jordan
February 27, 2026
5
out of
5
rating by William Jordan
"Very personable, helpful."
Curtis Robb
February 27, 2026
5
out of
5
rating by Curtis Robb
"Sarah was exceptionally helpful with what turned out to be a complex issue with an insurance renewal. Her patient understanding and then her diligence in researching and correcting the problem was outstanding! Sarah has always been available via text, emails and even answers phone calls, which I truly appreciate in our busy lives. I encourage anyone wanting first rate service and friendly, knowledgeable people whom appreciate you as a customer to look no further for their insurance needs!!! Mahalo Sarah!!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that our service, knowledge, and communication exceeded your expectations. Providing quick and reliable support for your car insurance is our top priority, and your kind words mean a lot to our entire team. We truly appreciate your trust and look forward to continuing to serve your vehicle insurance needs. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Paula Baroni
February 24, 2026
5
out of
5
rating by Paula Baroni
"I just spoke with Sarah regarding my mother-in-laws ins bill. She is amazing! Extremely helpful with changing the billing to me to take care of mom's home. This is why I have State Farm for my insurance needs. Everyone is so helpful."
Colleen Tiffin
February 17, 2026
5
out of
5
rating by Colleen Tiffin
"I needed to get my homeowners policy sent to me with my father's name removed since he passed away a few years ago. Sarah was right on it and emailed me the needed document in just a matter of minutes. I love State Farm!"
We responded:
"Thank you so much for your kind words! We're very sorry for your loss, and we're glad Sarah could assist you quickly during this time. It's wonderful to hear that you love State Farm—we’re always here to help with your insurance needs. If you ever need anything else, don’t hesitate to reach out! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
MICHAEL DEL BIANCO
February 12, 2026
5
out of
5
rating by MICHAEL DEL BIANCO
"The Staff at Lydia's office has been wonderful and above board in helping with a difficult claims situation. Sarah went the extra distance today 2/11."
We responded:
"Thank you so much for your kind words and the 5-star review! We’re delighted to hear that Sarah and the team were able to assist you effectively, especially with a difficult claims situation. Providing excellent support and making it easy for you to reach us is always our priority. We truly appreciate your trust and look forward to continuing to serve you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Lorraine Loren
February 9, 2026
5
out of
5
rating by Lorraine Loren
"Maryann in Lydia's office is an absolute joy to work with. Quick to respond and help. I appreciate all of the answers she has provided me with."
Pia Gayatinea
February 5, 2026
5
out of
5
rating by Pia Gayatinea
"Colin was fantastic to work with! He’s extremely professional, knowledgeable, and genuinely takes the time to make sure everything is explained clearly. He thoroughly walked us through our auto policy and then followed up the very next day to remind me about the mileage on our car—something no one has ever done before. I really appreciate that he communicates by text, which gives me time to respond without feeling rushed or pressured. His follow-through and attention to detail truly set him apart. I highly recommend Colin!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Colin provided such a professional and personalized experience. His attention to detail and clear communication truly make a difference, and it's great to know that his follow-up and texting approach worked well for you. We’ll be sure to share your kind words with Colin. Thanks again for recommending him—we’re here anytime you need us! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Katherine Harper
February 5, 2026
5
out of
5
rating by Katherine Harper
"I am so grateful to have Lydia and her team as our insurance agents! I manage the business and personal insurance needs for our company and family, and the level of expertise, attention to detail, and communication from everyone in the office is hard to find in the insurance world. Everyone is always so kind, as well. I always walk away from my interactions with the team feeling supported, more informed about insurance in general, and like I have the coverage I need. A special thank you to Maryann for the years of care shown to my family, from my helping to insure my first car to advising me in running my own business decades later. Thank you!"
We responded:
"Katherine, thank you very much for your kind words and letting me know that you are getting the outstanding service that you deserve from me and my team. Your personal and business insurance needs are our top priority. Identifying your individual requirements and making sure you are well prepared for what the future has instore is our commitment to you. Please reach out any time we are happy to help!"
Cherina Billington
February 4, 2026
5
out of
5
rating by Cherina Billington
"Sarah was wonderful and so personable!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Sarah provided you with wonderful and personable service. We truly appreciate your trust in us for your car insurance needs and look forward to assisting you again in the future! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Stephanie “Root” Gleich
February 4, 2026
5
out of
5
rating by Stephanie “Root” Gleich
"Everyone is always so nice and helpful."
We responded:
"Thank you so much for your kind words! We're delighted to hear that our team has been nice and helpful. We truly appreciate your business, and look forward to serving you again! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
JEFFREY NORRIS
February 3, 2026
5
out of
5
rating by JEFFREY NORRIS
"I always appreciate when you get a phone call and actually talk to your agent about your policies..I very great full to have Lydia back as my agent."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you appreciate the personal touch of speaking directly with us, and I'm delighted you have had a five star experience with myself and my team. We look forward to continuing to provide excellent service for your insurance needs! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Vira Cortez
January 28, 2026
5
out of
5
rating by Vira Cortez
"I was thinking of changing insurance carrier. After speaking to Miriam I changed my mind. I was upset, frustrated and not that nice. She spoke to me in a calm relaxed manner, explained my policy and her patience carried through the phone lines. I truly think because of a person like her, I am staying with State Farm for years to come! Great customer service."
We responded:
"Thank you for sharing your experience! We're so glad Maryam was able to assist you with patience and clarity during a difficult moment. It's wonderful to hear that her calm and helpful approach made a difference and reinforced your trust in State Farm. We truly appreciate your loyalty and look forward to continuing to serve your car and renter’s insurance needs for years to come! - Lydia Harville State Farm Insurance Agent, Santa Cruz, CA"
jose barrientos
January 27, 2026
5
out of
5
rating by jose barrientos
"Really helpful and accommodating"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you found our price great and our team helpful and accommodating. We look forward to serving you again! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Emily Wells
January 23, 2026
5
out of
5
rating by Emily Wells
"The team is amazing and always a call away to help!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team has been helpful and readily available for you. We're always here whenever you need us! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Dawne West
January 21, 2026
5
out of
5
rating by Dawne West
"I love my State Farm agent and staff. We have been with them 35+ yrs. - Fast, efficient & professional."
We responded:
"Thank you so much for your incredible loyalty and kind words! We're honored to have served you and your family for your car, home and life insurance. Providing fast, efficient, and professional service is our top priority, and we're thrilled to hear we've met your expectations across all your insurance needs. We look forward to continuing to support you for many more years to come! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Sabu Shake Jr.
January 21, 2026
5
out of
5
rating by Sabu Shake Jr.
"Lydia Harville, gave excellent service to my insurance needs. She was very efficient and responded quickly. Thank you for your great service. Sabu JR Shake"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that you were satisfied with my service and that I could assist you with your insurance needs. It was a pleasure working with you, and I appreciate your trust in me. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Karen Robert
January 15, 2026
5
out of
5
rating by Karen Robert
"Maryann is a joy to work with and has always taken care of my needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Maryann has provided you with excellent service and that you’re happy with the price. It’s always our goal to take great care of our clients’ needs. We appreciate your trust and look forward to continuing to assist you with your car insurance! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Uriel Paez
January 14, 2026
1
out of
5
rating by Uriel Paez
"So they charged me $500 sumthing I paid my insurance on December 30 now is January 13 n they are trying to charge me $1000+ witch it hasn’t been a whole month plus that’s not what we came down to 🤦🏽♂️"
We responded:
"Thank you for sharing your feedback. We sincerely apologize for any confusion or frustration this has caused. Please know that we take your concerns very seriously and would like the opportunity to assist you directly. At your convenience, please contact our office so we can work together to resolve this matter. - Lydia Harville, State Farm Insurance Agent, Santa Cruz CA"
Christine Doyle
December 30, 2025
5
out of
5
rating by Christine Doyle
"I highly recommend this State Farm Insurance Agency. They are always very helpful, pleasant, and professional. It's such a nice and amazing surprise to speak with a REAL PERSON when calling Lydia Harville's State Farm office. They even return my phone calls. These days, how rare is that? I had a complicated claim last year involving a car accident. They were such big help getting everything settled and taken care off. They are efficient. Most definitely five stars +++."
We responded:
"Thank you for the great review recognizing Michael's efforts to provide you with friendly, professional and thorough customer care, Christine! It is our pleasure to be able to assist you with any of your insurance needs and we look forward to doing so for many years to come! Thank you for being a part of our agency family!"
Marciano
December 24, 2025
5
out of
5
rating by Marciano
"I Walked into this local State Farm office—while on vacation I randomly discovered my insurance had expired, bum bum bum…—I live in the hood where sirens are basically background music so naturally I was already stressing, expecting judgment, and a wild @55 quote… but this agent surprised me. Super chill, respectful, and actually broke everything down so it made sense. No awkward vibes—just solid help and affordable insurance.
Then the universe said plot twist: I randomly ran into my insurance agent Sarah on my last day of visiting my family at Star-Bees, and had a full “OH MY GOSH IT’S SARAH FROM STATE FARM” moment in line. We laughed like old friends while waiting on overpriced coffee, which honestly sealed the deal.
Like a good neighbor, Sarah is there. Thank you Sarah from State Farm.🏡☕️🚗💯"
We responded:
"Thank you so much for sharing your story! We're delighted that Sarah was able to turn a stressful situation into a positive experience with her helpful and friendly approach. It’s wonderful to hear how a chance encounter made your visit even more memorable. We truly appreciate your kind words and are grateful to have Sarah as part of our team, always ready to be there like a good neighbor. Safe travels and don’t hesitate to reach out whenever you need us! 🏡☕️🚗💯 - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Bonnie-Michelle Ortega
December 24, 2025
4
out of
5
rating by Bonnie-Michelle Ortega
"My experience with State Farm has been pleasant, especially with agent Sarah M. Very helpful and willing to assist."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that your experience with State Farm and agent Sarah has been pleasant. We'll be sure to pass along your compliments to Sarah. If you ever need assistance in the future, we're here to help! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Gabriel Faunce
December 22, 2025
5
out of
5
rating by Gabriel Faunce
"I had the best experience working with Janet. She is absolutely amazing and so sharp that she knew exactly what I needed before I even finished my thought. It honestly felt like she’s known me for years! Service this intuitive is rare. 5 stars!"
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Janet provided such an intuitive and personalized experience for your life insurance needs. She truly cares about understanding each client deeply to offer the best possible solutions. We appreciate your trust and look forward to supporting you for years to come! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Joshua Tyndall
December 22, 2025
5
out of
5
rating by Joshua Tyndall
"Sydney was pleasant to work with! She is very knowledgeable!"
We responded:
"Thank you for your kind feedback! We’re glad to hear that Sydney was pleasant to work with and that her knowledge made a positive impact - she's a fantastic part of our team and we are so happy to have her! If you have any questions about life insurance or other services, please feel free to reach out—we’re always here to assist you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Maria Carrillo
December 22, 2025
5
out of
5
rating by Maria Carrillo
"Janet siempre me da el mejor servicio. La recomiendo muchisimo"
We responded:
"¡Muchas gracias por su maravillosa recomendación! Nos alegra saber que Janet siempre le brinda el mejor servicio. Si tiene alguna pregunta sobre seguros de vida o necesita ayuda en el futuro, no dude en contactarnos. ¡Estamos aquí para ayudarle!
Thank you so much for your wonderful recommendation! We’re happy to hear that Janet always provides you with the best service. If you have any questions about your life insurance or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA "
Twyla Luckett
December 20, 2025
5
out of
5
rating by Twyla Luckett
"Lydia and Sydney provides Excellent service!"
We responded:
"Thank you for your wonderful feedback! I'm thrilled to hear Sydney provided you with excellent service, and I'll l be sure to share your kind words with her. If you ever need any assistance, feel free to reach out—we’re always here to help! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"